Refund Policy
Last updated: 8 October 2026
This policy explains when you can get your money back for an AngelBoost order and how. It is part of our Terms of Service.
Before a booster starts
You can cancel any paid order for a full refund until a booster starts playing it (the order status changes to “In progress”). Ask in your order chat or email us.
After a booster has started
You can still cancel. We refund the part of the order that hasn't been played yet, pro rata: for a rank boost, the share of the price for the ranks or rating not yet gained; for game-count orders, the games not yet played. Progress is measured from the order's tracked rank or match history.
Win-rate guarantee
If your order finishes below a 90% win rate over at least 10 games, we play the extra games needed to reach your target for free, or refund the difference, whichever you prefer. See Guarantees.
When we don't refund
- Completed orders, once the target has been reached.
- Progress lost because you played on the account, changed the password or broke the order rules while it was in progress.
- Action a game publisher takes against your account. Boosting may break a publisher's rules; you accept that risk when ordering (see Terms).
Nothing here limits your rights under consumer protection law.
How refunds are paid
- Card payments are refunded to the same card through our payment processor, WayForPay. We start the refund within 5 business days of approving it; your bank usually shows it within 3 to 10 business days after that.
- Crypto payments can't be reversed on the blockchain, so we send the refund to a wallet address you give us, in the coin you paid with where possible. The amount is the refund value in the order currency, converted at the rate on the day we send it. We cover the network fee.
How to ask for a refund
Write in your order chat, or email support@angelboost.pro with your order number. We reply within 2 business days.
Please contact us before disputing a payment with your bank. Chargebacks for orders we have delivered may lead to the account being suspended.
EU and UK customers
You have a right to cancel within 14 days. Because a boost starts at your request straight after payment, you pay for the progress already played if you cancel, and the right ends once the order is complete. See Right of withdrawal.